Defrilex Gig CX runs a managed multilingual operations platform. We own and operate a marketplace, a curated GigCX network, a managed delivery team, and an applied AI layer. Every conversation with us reaches a person who works inside that operation, not an inbox routed somewhere else.
This page is the front door. Choose the route that matches what you are working on and the delivery team will follow up directly.
Clients and prospects scope new engagements with a delivery lead. Professionals join the network through the marketplace registration. Partners and press reach out through dedicated lines. Existing clients work through their delivery lead and their portal.
One platform. One relationship. The delivery layer owns the work behind every conversation.
Tell us about the program you want to run. Remote interpretation, customer experience, technical support, back office operations, applied AI evaluation, or a combined engagement across several of them. A delivery lead reviews every inquiry and replies with a short note on scope, languages, channels, and the right operating model.
Most conversations begin with a thirty minute call. We listen first, ask about the work you are running today, and bring back a proposed approach that maps to your operating reality.
Service area. Interpretation, translation, customer experience, technical support, back office, applied AI, or a combined program.
Languages. The language pairs the program needs to cover, including any that are scaling next.
Volume and channels. Approximate volume, working hours, and the channels involved.
Timeline. When the program needs to be running and any compliance or audit windows it operates under.
Email a delivery lead →Professionals join the Defrilex Gig CX network through the marketplace registration. The people operations team reviews every application against the active engagements on the platform and follows up with a conversation.
The application asks for your service area, your working languages, your professional background, and the credentials that match the work you do. Identity, language proficiency, and domain credentials are confirmed before any engagement begins.
If you have a question about the network before you apply, write to the people operations team and someone will reply directly. We answer questions about service areas, working languages, the engagement model, and how the network operates day to day.
For full detail on how the network works and what we look for, the For Talent page covers the seven professional categories, the working standards, and the steps from application to first engagement.
General and program inquiries.
contact@defrilex.com
Talent and network applications.
contact@defrilex.com with the subject line Talent application.
Partnerships and press.
contact@defrilex.com with the subject line Partnership inquiry or Press inquiry.
Phone.
+1 (888) 982 0561
Headquarters.
12000 Biscayne Blvd, Suite 205
Miami, FL 33181
United States
Delivery footprint. Teams operating across the Americas, Europe, the Caribbean, and Asia Pacific. One platform behind every engagement, routed to the people closest to the work.
Response time. A delivery lead reviews new program inquiries within one business day. Talent applications are reviewed by the people operations team on a rolling basis against the active engagements on the platform.
Existing clients. Continue working through your delivery lead and your client portal. The contact lines on this page are for new conversations.
Email the delivery team to scope a program, or apply through the marketplace registration to join the network. Both routes reach a real person, on the delivery team, within one business day.